Frequently Asked Questions
Everything you need to know about your Primal Harvest experience.
What is the typical shipping timeline for my order?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit every time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Which payment methods do you accept?
Primal Harvest accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Primal Harvest apparel?
To maintain the longevity of our premium fabrics, we recommend machine washing in cold water with like colors and tumble drying on low heat. Always avoid using bleach or harsh chemicals.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our production process to minimize our environmental footprint.